Shipping & freshness
We bake to order, package with care, and ship fresh. Here's exactly how it works so you know what to expect.
Baked to order
Nothing pre-made, nothing from a shelf
Ships in 2 days
Dispatched within 2 business days
Gift-ready
Packaging designed for presentation
Freshness promise
Arrives fresh or we make it right
Order timeline
Baking & packaging
Your cookies are made fresh after you order. We bake in small batches, then hand-pack each box in food-safe containers inside our branded gift packaging.
Shipped
Your order ships within 2 business days. You'll receive a tracking number by email.
Delivered
Standard delivery takes 3–5 business days from the ship date. Total time from order to delivery is typically 5–7 business days.
Shipping rates
We ship to all 50 US states. International shipping is not available at this time.
Packaging
Every order is packed in food-safe containers inside our branded gift box, designed to protect the cookies during transit and look beautiful when opened. The outer shipping box is sturdy and discreet. Inside, the presentation is gift-ready — no additional wrapping or bags needed.
Each box includes a card with tasting notes and a brief origin story for each cookie variety. If you're sending a gift directly, we don't include pricing information in the box.
Freshness & storage
| Product | Room temp | Refrigerated |
|---|---|---|
| Date, pistachio, walnut cookies | 2 weeks | 4 weeks |
| Dubai chocolate cookies | 10 days | 3 weeks |
| Signature gift box | 2 weeks | 4 weeks |
Store in a cool, dry place. Keep the container sealed between servings. Bring refrigerated cookies to room temperature for 15 minutes before serving for the best flavor and texture.
Our freshness promise
If your order arrives damaged or the quality doesn't meet your expectations, contact us within 48 hours of delivery. We'll send a replacement or issue a full refund — no questions, no hassle. We stand behind every box.
Have a question about your order?